Oklahoma City's Mercy Health Center Finds a Cure for In-Building Wireless Ailments with Cellular Specialties

CSI Solutions Help to Ensure Reliable In-Building Wireless Service for More than 2,500 Workers and 800 Physicians

Posted: Wednesday, April 1, 2009
Updated: April 1st, 2009 08:02 PM EDT
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Oklahoma City's Mercy Health Center Finds a Cure for In-Building Wireless Ailments with Cellular Specialties

CSI Solutions Help to Ensure Reliable In-Building Wireless Service for More than 2,500 Workers and 800 Physicians




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Cellular Specialties, Inc.

MANCHESTER, NH -- April 2, 2009 -- Cellular Specialties, Inc. (CSI), the recognized leader in the design and implementation of in-building wireless solutions, today announced that Oklahoma City's Mercy Health Center has chosen CSI to enhance wireless signal strength and call quality throughout the center's medical campus.

With more than 2,500 workers and 800 physicians, Mercy offers primary services for a population of more than 1 million throughout six counties, including: Oklahoma, Canadian, Cleveland, Kingfisher, Lincoln and Logan. With a main campus including the core hospital and five medical buildings, Mercy Health Center has a history of spotty cell phone coverage in and around the campus.

For Mercy, in-building wireless coverage was particularly troublesome given the campus' 1 ½ mile tunnel system that connects the hospitals. Given the construct of the campus, doctors and staff experienced intermittent coverage in such key areas as the basement doctors' lounge, conference rooms and offices. Mercy Health Center turned to CSI to address these issues.

"Patient care is a 24 x 7 job where real-time, quality communications are mandatory. At Mercy, our doctors rely on their cell phones and Blackberries as a primary means of communications to ensure quality patient care," said Tom Bonadio, Mercy Health Center's information services site manager. "For this reason, our doctors and staff need to be available regardless of time or location. Given the spotty wireless coverage we experienced inside our medical campus, we turned to CSI for a solution to meet our in-building needs."

For customers like Mercy Health Center, CSI offers a range of solutions designed to boost the performance and call quality of in-building wireless networks. Products such as amplifiers/repeaters, in-line boosters, and multi-directional antennas are geared towards supplementing and expanding the scope of wireless signals in low coverage areas.

"In hospitals, where medical staff are always moving, real-time communications are mandatory to ensure patients receive the most efficient and responsive care," said Kelley Carr, president, Custom Solutions Group at CSI. "However, more often than not, wireless coverage typically drops off where it is most critical -- in and around hospital buildings. CSI answers this challenge with our market-leading wireless solutions -- helping these organizations take full advantage of their voice and data applications, regardless of location."

Leveraging CSI's seamless, reliable wireless solutions, Mercy Health Center is able to take full advantage of their voice and data wireless applications. With CSI solutions, core benefits realized by Mercy Health Center, include:

  • More responsive and efficient patient care by having hospital staff accessible anywhere at any time.
  • Increased productivity through seamless mobility, communication and information access.
  • Expedited response times of healthcare workers in emergency situations.
  • The creation of a wireless friendly facility that eliminates interference with sensitive hospital equipment without compromising critical medical devices.
  • Reliable products and services supported by a decade of experience in the design, engineering and installation of state-of-the-art, in-building wireless systems.
  • Knowledge of complex hybrid solutions such as WiFi and cellular communication

About CSI
CSI (Cellular Specialties, Inc.) is driven to be a world class organization that delivers superior products and services enabling anytime, anywhere in-building wireless connectivity. CSI has implemented thousands of turnkey solutions throughout the country. Our consultative and product neutral approach enables us to develop truly customized solutions for every client. CSI also holds the distinction of being the only in-building wireless service organization approved by all major wireless service providers in the United States. For more information about CSI, please call (866) 670-2205 or visit www.csiwireless.com.


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